2021-07-04 23:15:28
A Telecommunication Company in Erbil is looking for NOC Engineer (Night Shift) at Network Operation Centre (NOC) below is the job detail: -
Job Responsibilities:
- Monitoring the monitoring engineers and agents’ performances by their incident tickets created and their work quality.
- Reporting to operation support supervisor in case of exceeding the SLA.
- Finalize tasks assigned by the operation support supervisor.
- Acting as an escalation point where difficult or controversial calls are received.
- Sending notifications to the technical departments and organization.
- Provide daily utilization report to NOC manager and operation support supervisor.
Qualifications and skills:
- B.S. in Computer Science, IT, Engineering, or any other technical field with a minimum of 1-2 years experience.
-Excellent customer service and communications skills
-Ability to work with shifting priorities and flexible hours during nights and weekends.
-Good understanding of TCP/IP and networking concepts (VLANs, IP protocols, topologies, cabling)
Interested candidates must submit their CVs to (recruitment.iraq.erbil@gmail.com)
Please write in the email subject (NOC Engineer)
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2.2K viewsAkam Suleman, 20:15