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Section II Delivering the Service Experience ———————————————— | HOTEL LANGUAGE

Section II
Delivering the Service Experience
————————————————
Chapter 7
The Food and Beverage Experience

Technique 125

Play Peek-A-Boo

Servers should be trained that one tactic that can be used to bring a smile to a baby’s face is a quick game of peek-a-boo while visiting the table.

To be continue...

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